Experience

US Census Bureau

Apr 2024 - present

Recruited by a former manager to return to Census to support a major AWS cloud migration project in an SRE Technical Program Manager capacity. Guided a seven-member team of federal FTEs and contractors responsible for SRE tasks for data.census.gov ($30-40M on-prem system) including automation, monitoring, and code/data releases.

National Park Service

Nov 2022 - Apr 2024

Hired to manage a small team as de facto Head of IT for the Harpers Ferry Design Center, with overall responsibility for a digital transformation to create operational efficiencies, reduce costs, and address technical debt. Drove a comprehensive modernization and digital transformation project with a three-member team. Achieved 33% reduction in IT costs by optimizing software fees and refreshing technologies.

US Census Bureau

Jan 2022 - Nov 2022

Recruited to improve observability, telemetry, and metrics for data.census.gov. Led a team of five 24/7 product support engineers to establish consistent, branch-level practices, cadences and routines that facilitated delivery against organizational initiatives, service-level objectives, and KPIs (MTTA, MTTRs) for the EDDE (Enterprise Data Dissemination Environment) platform.

National Institutes of Health

Apr 2024 - present

Brought on by a newly-hired ISSO to revamp NIHs security and awareness program by streamlining program elements and improving operational maturity. The program ensured the security of 150+ applications and 6000+ endpoints. Collaborated with the ISSO and a contractor team with responsibility for governance, risk, compliance, privacy, and other duties as needed. Oversaw rebuild of the assessment process from the ground up as a hands-on program manager.Reviewed contracts for IT purchases (e.g. SaaS products, third-party applications) to ensure agency privacy requirements were met.Tuned and rolled out Darktrace for anomaly detection on the wire and reduction of false positive responses. Authored SOPs and playbooks for Darktrace and Splunk. Selected to the Graduate NIH Leadership Program (Cohort 48) for high potential hires.

Booz Allen Hamilton

May 2016 - June 2017

Joined BAH to serve in a program/portfolio manager role for projects with the Air Force and provided additional support for a Navy project. Managed a portfolio of multiple software product implementations for a finance group.

Early Career

Jun 2005 - Feb 2016

Previous experience includes roles with NAVAIR working within NAWCAD RDT&E supporting MLS networks and a UAV program, as a Knowledge Architect/VIP Services Lead at SAIC, where I directed 24/7 VIP IT support for the NIH Director's Office, & at Gannett | USA Today Network, contributing to PCI DSS & SOX compliance.

Skills
  • Cybersecurity, Information Security, Security Program Management
  • Risk Assessment, Vulnerability Management, Threat Modeling
  • Incident Command, MTTR, MTTA, Privacy Breach, SIEM, ELK
  • Cost Reduction, Budget Planning, Financial Management
  • High Availability, Uptime, Scalability, Performance, SLO, KPI
  • MS Information Systems - UMBC
  • BS communications - ODU
  • CISSP | CCZT | CySa+ | CSM | Google Cloud - Generative AI Leader Certified | AWS Certified Cloud Practitioner | Azure Certified AZ-900, AI-900 | ITILv3 | PMP (application approved, expected 2025)Cognitive Project Management in AI (CPMAI) (expected 2025)

Projects

Interactive Career Profile (This Website)

Objective:

Objective: To design, build, and deploy an interactive portfolio glued together with Astro & React, deployed on the edge with Cloudflare, and brought to life with Google's Gemini.

Development Process & AI Collaboration: A key aspect of this project was leveraging generative AI as a coding partner. Through strategic prompting and iterative refinement, I used AI to accelerate development by generating boilerplate code, brainstorming architectural solutions, and collaboratively troubleshooting complex issues like component-state errors and unexpected browser rendering bugs.

Key Features:

  • AI-Powered Chat: Integrated a custom React component with the Google Gemini API, allowing visitors to conversationally ask questions about my career.
  • High-Performance Architecture: Built with Astro to leverage its island architecture, ensuring fast page loads.
  • Global & Serverless Deployment: Hosted on Cloudflare Pages for seamless CI/CD and deployed to the edge for low-latency access worldwide.

US Census Bureau

Cloud Monitoring Strategy

Objective: To design a comprehensive cloud monitoring strategy for the Enterprise Data Dissemination Environment (EDDE) during its cloud migration, aiming to significantly enhance telemetry, metrics, and incident response capabilities using cloud-native services.

Process:

  • Led the overall strategy, served as the central point of contact, and provided technical direction for a proof-of-concept initiative.
  • Established project parameters and documented detailed monitoring requirements for test, pre-production, and production environments.
  • Directed and mentored a cross-functional team of four technical specialists.
  • Managed the PoC architecture configuration and tracked progress against requirements to ensure alignment with the broader cloud migration.

Deliverables:

  • Final documentation outlining several distinct monitoring architectures.
  • A projected cost analysis detailing a "good, better, best" implementation strategy.

National Park Service

Keeper Security (KSGC) Deployment

Objective: To address critical gaps in access controls and satisfy federal regulatory requirements by leading the procurement and deployment of the Keeper Security Government Cloud (KSGC) solution for over 100 users.

Process:

  • Successfully presented the business case to senior leadership to secure approval.
  • Developed the project schedule, allocated resources, and planned user training for seamless adoption.
  • Oversaw all phases of the project, including testing, rollout, and stakeholder communications.
  • Proactively managed and mitigated user access issues to ensure a smooth transition.

Deliverables:

  • Full deployment of the KSGC security solution, completed two weeks ahead of schedule.
  • Comprehensive documentation confirming the enhanced security posture and compliance with federal standards.
Azure Cloud Migration

Objective: To execute the strategic migration of core IT infrastructure, including servers and data, to the Microsoft Azure cloud platform, with the goal of enhancing system reliability, scalability, and cost efficiency.

Process:

  • Led initial feasibility studies and comprehensive requirements gathering.
  • Developed a detailed Work Breakdown Structure (WBS) to guide the project.
  • Managed stakeholder expectations while providing technical oversight and direction to the migration team.
  • Coordinated with vendors and promptly resolved technical challenges to maintain project momentum.

Deliverables:

  • Successful migration of all targeted servers and data to the Microsoft Azure platform.
  • Comprehensive post-migration briefings delivered to Harpers Ferry Design Center and National Park Service leadership.

National Institutes of Health (NIH)

ChangeGear ITSM Platform Deployment

Objective: To deploy the ChangeGear ITSM platform for the Office of the Director, aimed at streamlining ITIL-aligned change management processes and ensuring full FISMA compliance.

Process:

  • Served as Project Lead, providing strategic direction and securing key stakeholder buy-in for the integration.
  • Collaborated with ChangeGear consultants to develop a six-month implementation timeline with detailed budget allocations and risk mitigation strategies.
  • Directed a cross-functional team of six specialists to configure system workflows and integrate the platform with existing tools like SharePoint.
  • Planned and conducted comprehensive training for all end-users, including change managers.

Deliverables:

  • A fully deployed and configured ChangeGear ITSM platform.
  • A detailed project plan, including timeline, budget, and risk assessment.
  • Completed integration with SharePoint and established system workflows.
MobileIron MDM Enrollment

Objective: To enhance security policy compliance across the NIH mobile ecosystem by coordinating the enrollment of over 900 mobile devices into the MobileIron MDM platform.

Process:

  • Acted as the primary technical coordinator, responsible for detailed implementation planning and stakeholder communication.
  • Collaborated with NIH security and privacy offices to define project objectives and enforce robust mobile security standards.
  • Led the technical team through the device enrollment process, providing responsive troubleshooting.
  • Established tracking metrics and delivered weekly progress reports to leadership to ensure transparency.

Deliverables:

  • Successful enrollment of over 900 mobile devices into the MDM platform.
  • Creation of sustainable compliance processes for future device management.
  • Key documentation including a detailed enrollment plan, final compliance reports, and user support guides.